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dynamics 365

Which CRM is Your Best Solution: Dynamics 365 or Oracle?

Which CRM is Your Best Solution: Dynamics 365 or Oracle? By SAMANTHA SUMMERS If you’re tuning in, I bet you’ve reached a point in your business where you’re growing from a small to midsize business and you need to make a … Read More

What does Dynamics 365 Business Central mean to the Dynamics Community?

What does Dynamics 365 Business Central mean to the Dynamics Community? By SAMANTHA SUMMERS Within the last year, there have been many changes in the Microsoft Dynamics community. However, the biggest change was the introduction of Dynamics 365 Business Central, also known … Read More

5 Features You Need to be Using in Dynamics 365 for Customer Service

5 Features You Need to be Using in Dynamics 365 for Customer Service By GENNA JOUDREY Dynamics 365 Customer Service is a platform that allows companies to personalize their relationships with clients, empower their teams to improve productivity and retrieve even more … Read More

3 Ways Power BI and Azure Analytics can Increase Your Business Impact

3 Ways Power BI and Azure Analytics can Increase Your Business Impact By GENNA JOUDREY Forrester, a well-known consulting and research firm, commissioned a study titled “The Total Economic Impact of Microsoft Azure Analytics with Power BI.” From that study, it was proven that together, the two … Read More

How to Create and Delete Personal Views in Dynamics 365

How to Create and Delete Personal Views in Dynamics 365 By GENNA JOUDREY If you are familiar with Dynamics 365, you understand that the possibilities of customization are truly limitless. As a user of the platform, using Views can help you stay … Read More

Dynamics 365 WebAPI calls and Flow

Dynamics 365 WebAPI calls and Flow By JOSHUA KRANHOLD If you haven’t started using Flow yet, now is the time. Microsoft is pushing for Flow to replace D365 workflows, and for a good reason. Microsoft Flow has immense potential and will, without a doubt be significantly more powerful than … Read More

How To Handle Large Datasets in CRM

How To Handle Large Datasets in CRM By BEN CAMPBELL-BRADLEY Recently, I was asked by a client to come up with a solution to a problem they were having.  They wanted to retrieve a set of notes records from a backend system then use that data to … Read More

How to Turn Prospects into Engaged Customers with Dynamics 365

How to Turn Prospects into Engaged Customers with Dynamics 365 By SAMANTHA LEMM There are fundamental changes happening across the selling landscape. Several are driven by the effects of Business to Business (B2B) customer experiences as everyday consumers. Retailers have provided their … Read More

4 Key Areas Updated in Microsoft Dynamics 365 Release Wave 2

4 Key Areas Updated in Microsoft Dynamics 365 Release Wave 2 By GENNA JOUDREY Last week, hundreds of feature updates and capabilities were released across Microsoft Dynamics 365 and the Power Platform. This release, one of the biggest to date, … Read More

Transform your Business Productivity with Dynamics 365

Transform your Business Productivity with Dynamics 365 By SAMANTHA LEMM Is it time for your business to get a transformation? The process may seem painful, but it doesn’t have to be. With Microsoft Dynamics 365 and Microsoft Cloud you can … Read More