Tom Northrup

HomeAuthorTom Northrup, Author at Dynamic Consultants Group - Blog

Thomas is a Senior CRM/D365 Architect and Development Manager with exceptional ability to architect and implement data integration with back-office and point system to D365. Thomas has strong experience in complex data integrations, closed-loop data processing, and Azure-based application development. Thomas specializes in customer envisioning and solution design with a focus on microservices and cloud-based business transformations.
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Overcoming difficult conversations is never easy or done lightly. There comes a time in every profession when a conversation turns from rainbows to muddy puddles. In my experience, this happens frequently during IT projects. How we handle ourselves when this happens, may impact our day and even our careers. This article will explore how to navigate these difficult conversations. It will help you realize that the same rain that brings the rainbows created your muddy...

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In case you were not aware, the Microsoft app store is called AppSource. There are apps for Office, PowerBi, PowerApps, Web Apps, and Dynamics 365. As of November 2019, there are 2,105 apps for Dynamics 365. That is very impressive, and it gives users several options to sift through. You can search through those options and determine what works best. The purpose of this article is to provide you with insight on how to select...

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I could ramble on about the difficulties of understanding the complexity within Microsoft licensing structure for Dynamics 365 for Customer Engagement apps and the Power Platform. However, I will spend this time being a bit more productive. This article will give a simple breakdown of how to assess your user population and determine which licensing fits for your organization. See the closing section at the end of the article for my reference materials and some...

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In my previous post I discussed the six admin centers that are currently managing environments and solutions. While the article covered the environment’s management, most of the feedback was around the new solution designer found at https://make.powerapps.com. This article will provide a deeper dive into the new solution designer. Just like a favorite Nintendo video game Mario Maker, the PowerApps Maker is a great way to create your own worlds or apps. This location has...

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Still using the old solution designer interface? Perhaps, you can’t find the new solution designer interface, or you are like me and just find comfort in the familiar. However, I am here to tell you the new interface is worth the find and a wonderful update to the Dynamics 365 for Customer Engagement (D365CE) world. Another point of confusion may be wondering which environment you are working in. Is it an environment in Dynamics 365...

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The process for signing up for Microsoft Dynamics 365 Customer Engagement trials has recently changed. The old trial would provision an instance of Dynamics 365 with 25 licenses which were good for 30 days. The new trial provisions an instance for 30 days, but only allows five users. Not that big of a change, you say? Of course, the devil is in the details of how you manage adding those users and how the instance...

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Have you heard the old IT saying, “Software would work great if it wasn’t for the users”? Having worked in IT support in my earlier years I remember feeling burnt out and thinking the same way. The disconnect with those we help as technologists and our own IT agendas, is a break down in a culture. As an organization there must be a foundation for departments to build on. Each department pulls from the organizational...

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This document covers basic insight to applying several combinations in agile and waterfall methodologies within DevOps. Continuous attention to technical excellence and good design enhances agility. Ninth agile principle Water-Scrum – what? Over years of experience we have learned there is not only one perfect way of managing projects. Waterfall depends too much on outdated requirements, and goes too long between development efforts and user acceptance. While Agile is too fast paced for most end users or clients. It...

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The world of Dynamics CRM has passed us by as we entered a new era of Microsoft Business Applications. This area has been a focused set of products for Microsoft but had excluded Dynamics products in the past. Being unified under the Microsoft Business Applications umbrella has been a benefit for us consultants. Some can argue it makes our scope of work too broad, while I believe it focuses our work on the true impact...

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A growing practice may hit a breaking point if the demand for services outweighs the amount of work a team can deliver. Unfortunately, the hiring process may not be fast enough to fill the employment gap. Should another firm be outsourced to complete the work, or should the company delay work and hire full-time employees in-house? This article will introduce White Label consulting and provide you with advice on deciding between outsourcing and hiring. White...

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