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HomeAuthorTony Pimpo, Author of Dynamic Consultants Group

Tony Pimpo is a CRM consultant with a background across the consulting, marketing and online media industries, aiming to facilitate successful relationships between customers and end-users. He has experience managing and contributing to successful teams and D365 projects, along with gathering, understanding and documenting business requirements.
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There’s been much buzz about Snowflake recently, and with good reason. Nike, Disney, Salesforce, and Discover are just some of the multi-national brands using this cloud-based data warehouse. But how does Snowflake compare to Microsoft Azure? It’s difficult to make a like-for-like comparison because, as part of Microsoft, Azure has a much broader scope than Snowflake. There are, in fact, two Azure services we can compare with Snowflake — Azure SQL Database and Azure Synapse Analytics (formerly...

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It’s that time of the year again: Microsoft has released Dynamics 365 wave 2, with brand new features for administrators, business owners, CTOs, and more. Wave 1, launched in April, came at the start of the pandemic when businesses shifted to an at-home working model. Since then, we’ve had monthly updates and bug fixes, but we thought wave 2 might be significantly scaled-back because of the current climate. This isn’t the case at all. Dynamics 365...

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Sometimes it may feel like running your business gets in the way of running your business. Microsoft Teams and Power Automate can help you get back to work. The tech-savvy may find a way to automate their business processes using code. But business automation is a possibility even for small businesses on Main Street. You may already be aware of Microsoft Teams, the workplace collaboration platform that’s part of Dynamics 365. But you may not...

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Ambitious business owners who want to up their technological game have a friend in robotic process automation tools. If that sentence looks like a mouthful, don’t worry. There is a way to introduce automation to your business systems without writing a single line of code. Microsoft recently introduced RPA capabilities to its Power Automate software, which will allow you to simplify workloads without having to upgrade your entire software package. If you’re still using legacy software to...

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Microsoft recently announced the release of Azure Communication Services (ACS), offering a framework for companies to create their own calling, live chat, and messaging systems. It’s the same communication framework that powers Microsoft Teams, available for proprietary use. Microsoft boasts that this is the “first fully managed communication platform offering from a major cloud provider.” Anyone watching the tech world will see Microsoft making significant changes to their marketing and sales strategies. They’re making efforts to sell to...

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Businesses can thrive without data science or coding knowledge. Microsoft’s AI Builder expands your app capabilities and turns you into a programming genius. You may be a new company trying to keep up with technological demands. Or you may be an older business trying to expand your digital capabilities. Either way, Power Apps empowered with AI Builder provide simplified solutions without extensive programming knowledge by adding data analysis and prediction algorithms. AI Builder and Microsoft Flow come with prebuilt...

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The coronavirus crisis has had an unparalleled impact on the rental market. As the economy stutters, property managers need a reliable, robust customer relationship management (CRM) solution that facilitates real estate maintenance at this difficult time. Going forward, managers should bridge the gap between homeowners and tenants more effectively with modern CRM property management software. Spreadsheets and legacy systems just won’t provide the same results. It’s that simple. Not all CRMs are the same. They never...

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As your real estate business grows, you’ll need a CRM solution to manage client interactions. You need to keep track of whom, when, how, and why to contact. Knowing whom to contact, when to contact, when you last contacted, and how to contact are basic details that go a long way to fostering favorable relationships with your customers. In the past, businesses relied on disorganized notes and memory. There’s a simpler solution today. A CRM (or customer relationship management) system presents a simplified...

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Companies that want to succeed in today’s business climate know they need software solutions that will give them an edge over their competition. Customer relationship management (CRM) is a must to track business activities, provide accurate reporting and project future growth. In the construction industry, keeping projects on-time and on-budget is the key to success – and you need a software company that understands this business model. Giving your company the advantage requires a platform...

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As a business owner, leadership team member, or IT director at a telecommunications provider, you’re always looking for ways to grow and serve your customers more effectively. Excel spreadsheets or old, expensive-to-maintain server-based systems just won’t cut it anymore. The need for a modern solution has been identified. What’s next? There are a host of software platforms and partners available to choose from. What makes Dynamic Consultants Group stand out is its history of working...

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