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An advanced specialization is a way to differentiate your organization, demonstrate expertise, and build stronger connections with customers. Microsoft recommends getting involved if you are a partner with an active gold competency who demonstrates in-depth knowledge in a specific area. They are a way to validate a partner’s capability to deliver high-fidelity services in a specific solution. Advanced specializations are customer-facing labels displayed on a partner’s business profile in the Partner Directory. Below I am going to outline important information...

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A partner development framework is the ultimate guide to take your business from a software-as-a-service (SaaS) practice concept to growth in five stages. Within these stages, you will be able to discover new revenue sources and reach profitability faster. You will also be able to expand your reach and set your business apart from competitors by building SaaS solutions with Microsoft Azure. This playbook is meant to guide you to understand how to define your strategy, hire and train resources, go to market, and optimize to grow your practice. If you’re looking to build new applications...

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If you are familiar with Dynamics 365, you understand that the possibilities of customization are truly limitless. As a user of the platform, using Views can help you stay organized, especially when there are several accounts. A View typically defines the columns to display, how wide the columns should be, how the list of records should be sorted, and what default filters should be applied to restrict which records will appear in the list. To...

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Have you heard the old IT saying, “Software would work great if it wasn’t for the users”? Having worked in IT support in my earlier years I remember feeling burnt out and thinking the same way. The disconnect with those we help as technologists and our own IT agendas, is a break down in a culture. As an organization there must be a foundation for departments to build on. Each department pulls from the organizational...

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This document covers basic insight to applying several combinations in agile and waterfall methodologies within DevOps. Continuous attention to technical excellence and good design enhances agility. Ninth agile principle Water-Scrum – what? Over years of experience we have learned there is not only one perfect way of managing projects. Waterfall depends too much on outdated requirements, and goes too long between development efforts and user acceptance. While Agile is too fast paced for most end users or clients. It...

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A growing practice may hit a breaking point if the demand for services outweighs the amount of work a team can deliver. Unfortunately, the hiring process may not be fast enough to fill the employment gap. Should another firm be outsourced to complete the work, or should the company delay work and hire full-time employees in-house? This article will introduce White Label consulting and provide you with advice on deciding between outsourcing and hiring. White...

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As a Microsoft Partner Consultant, or MPC, my goal is NOT to take away your employee’s job from them. I am on my journey to be the best version of an MPC, that I can be. When reviewing opportunities for work or positions I need to fill, this is my outlook. This article will show you how to find, and keep, those true die-hard “techies” who love what they do and will make a difference...

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The vast majority of businesses today utilize technology. Many benefit from investing in an IT infrastructure where systems can be implemented gradually. Dynamics 365 is the answer for most companies. Did you know that 91% of Fortune 500 companies are already using Dynamics 365? At Microsoft Inspire, Satya Nadella focused on the continuous growth of Microsoft’s digital technology with this platform. Here’s why. Dynamics 365 is a major asset for a company’s technical support and...

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There may be situations where you want to have more control over the functionality behind a business process flow in Dynamics 365. Business process flows (BPF) make it possible to control the system behind the evolution of a record. A few examples of business flows include those found on a Lead, Opportunity, or Quote within Dynamics 365. The out-of-box BPF in Dynamics 365 usually serve as a great starting point or framework for driving progress....

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As of February 2019, all Dynamics 365 for Customer Engagement (D365CE) online instances should be upgraded to v9.2 (9.1 for Government Cloud), making them align with the new Microsoft Lifecycle Policy. This new policy is committed to provide consistent and predictable guidelines for the availability of support throughout the life of a product. Here, I will breakdown how to manage your organization’s own lifecycle now that Microsoft is forcing updates to standardize and stabilize their...

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