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Analysis reports in Dynamics 365 are custom reports based on records of your posted transactions. Sales managers can analyze turnover and KPIs, whereas purchasers can study volumes and pricing. Within these customizable reports, the source data can be combined, compared, and presented in meaningful user-defined ways. This blog post will explain how to set up line and column layouts, how to set up analysis templates, and how to create a new sales analysis report in...

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Microsoft Power Apps gives you the ability to build professional apps that empower your team to get started quickly. Your team will have access to pre-built templates, drag-and-drop simplicity, and rapid deployment. The apps developed can also provide your developers with the tools to seamlessly extend capabilities with Azure functionality. Canvas apps within Power Apps is a more efficient way to create and customize an app where you can manage then distribute it. This blog...

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In Dynamics 365, job queues enable users to schedule and run specific reports and codeunits. An example of when you would want to run a job queue is if you want to run the sales statistics report on a weekly basis. This would allow management to track sales by the salesperson each week. This blog post will explain how to set up background posting with job queues, how to create a job queue entry for batch posting, and...

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Dynamics 365 Customer Engagement is a leading cloud-based customer relationship management, or CRM, the solution that can drive sales, increase productivity, and improve marketing efforts through business intelligence. Included in this package is Microsoft’s stack of applications that help you collect, understand, and proactively respond to your customers’ actions. When managing your clients, there are several different areas that need to be monitored. The auditing feature logs all changes that are made to customer records and user...

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If you are familiar with Dynamics 365, you understand that the possibilities of customization are truly limitless. As a user of the platform, using Views can help you stay organized, especially when there are several accounts. A View typically defines the columns to display, how wide the columns should be, how the list of records should be sorted, and what default filters should be applied to restrict which records will appear in the list. To...

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There may be situations where you want to have more control over the functionality behind a business process flow in Dynamics 365. Business process flows (BPF) make it possible to control the system behind the evolution of a record. A few examples of business flows include those found on a Lead, Opportunity, or Quote within Dynamics 365. The out-of-box BPF in Dynamics 365 usually serve as a great starting point or framework for driving progress....

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As some of you may already know, Dynamics 365 Portals are websites that can be customized in order to offer a personalized experience to your customers, partners, or employees. Portals integrate directly with Dynamics 365 for Customer Engagement and can surface data from the system in a public-facing way. In this learning blog I will show you how to stand up a basic public facing Membership Application which leverages Dynamics 365 Portals as its back-end....

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Working as a Dynamics Consultant for the past seven years has exposed me to a variety of problems to solve. From D365 Finance & Operations (FO) to Customer Engagement (CE) integrations, to using Common Data Model (CDM) or not using CDM, replacing Simple Object Access Protocol SOAP services with Function Apps or Logic Apps, and everything in between with PowerApps replacing the separate line of business applications. No matter the specifics in the scope of...

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Connecting multiple systems requires an infrastructure that moves data between the systems. However, you often want the solution to do more than just pass data around. You want to add an additional layer of functionality on top of the functional assets that reside inside the existing applications. This layer can automate complex business processes or provide unified access to information that is currently scattered across many systems. How should such an integrating layer be designed,...

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With Microsoft Dynamics 365, users can now automatically generate Word and Excel documents directly from Dynamics 365. This allows documents to be automatically merged, without the need to perform a mail merge or to create custom reports. Documents such as letters, quotes, invoices, delivery notes, and other documents can now be created with a single click. Document Templates In the new release of Dynamics 365 in 2016, there is easy to use template design process,...

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