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Carpenters need tools. Sales teams need software. In ever-complex sales environments, your organization requires the latest technologies to prosper leads, take action from insights, and build customer relationships. Legacy programs won’t cut it. You need software that develops as fast as your sales team does. The great thing about Microsoft Dynamics 365 Sales is that it continually evolves, with new features added at least twice a year. Microsoft calls these upgrades “waves.” And it’s a time for...

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Since its inception, Microsoft Power Platform has had a pretty simple M.O. While most backend solutions cater solely to diehard developers and data scientists, Power Platform embraces entrepreneurs like you who want to create and deploy apps, workflows, and reports for business growth. This spectacular software suite makes automation accessible for those of us who don’t want to deal with convoluted and complicated code. (No, thanks!) It doesn’t require Java. Or Python. Or a Master’s degree in...

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Introducing Microsoft Dataverse. It’s CDS, But Not as You Know It. No, you haven’t entered another dimension. Common Data Service (CDS) — the data storage system that intensifies Dynamics 365 and Power Platform — has changed its name to Dataverse, part of a bigger rebrand at Microsoft. Dataverse does the same thing as CDS — but with a different name. What this means for you: You’ll see the new Dataverse name on services across the Microsoft ecosystem… …But...

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Employers face unprecedented challenges in maintaining their production while keeping their workforce safe. COVID-19 has changed everything, particularly the way we think about work. Some businesses have their employees working from home, at least part of the week. But many essential businesses cannot function with remote workers. Employers have had to balance safety with their company’s financial health, undoubtedly your company has struggled with this challenge as well. Determining who should work, quarantine, or isolate...

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7 Brand New AI Builder Capabilities You Need to Know About AI Builder has added new capabilities in Power Apps and Power Automate, making it easier for your business to consume AI models and facilitate day-to-day tasks. Microsoft made additional features available on October 1, 2020, with most capabilities considered “production-ready.” You can now: Predict models in real-time. Tag fields not detected by AI Builder. Translate text to 60+ languages. Predict a numeric field. Microsoft...

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It’s that time of the year again: Microsoft has released Dynamics 365 wave 2, with brand new features for administrators, business owners, CTOs, and more. Wave 1, launched in April, came at the start of the pandemic when businesses shifted to an at-home working model. Since then, we’ve had monthly updates and bug fixes, but we thought wave 2 might be significantly scaled-back because of the current climate. This isn’t the case at all. Dynamics 365...

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Ambitious business owners who want to up their technological game have a friend in robotic process automation tools. If that sentence looks like a mouthful, don’t worry. There is a way to introduce automation to your business systems without writing a single line of code. Microsoft recently introduced RPA capabilities to its Power Automate software, which will allow you to simplify workloads without having to upgrade your entire software package. If you’re still using legacy software to...

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Microsoft recently announced the release of Azure Communication Services (ACS), offering a framework for companies to create their own calling, live chat, and messaging systems. It’s the same communication framework that powers Microsoft Teams, available for proprietary use. Microsoft boasts that this is the “first fully managed communication platform offering from a major cloud provider.” Anyone watching the tech world will see Microsoft making significant changes to their marketing and sales strategies. They’re making efforts to sell to...

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In our previous blog post, we covered some of the new features that announced for Microsoft Teams at Build 2020. Microsoft Build is a developer-focused conference, intending to leave attendees with action-ready new feature skills.  Due to the COVID-19 pandemic, this year’s conference moved online, and it focused on – what else? – the cloud. Microsoft Azure is the second-largest cloud service in the world, following Amazon Web Services. Google is a strong third. Microsoft...

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Since the beginning of the coronavirus (COVID-19) crisis, Microsoft has been at the forefront of the effort to support governments, healthcare organizations, and businesses worldwide. This includes adjusting platform update schedules, providing cloud service continuity, adding Azure service capacity, and working with hospitals and healthcare organizations to develop solutions. This week, Microsoft has announced additional measures it is undertaking to assist the Partner Network. “Today, more than ever, we need to collaborate and co-innovate to...

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