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Sometimes it may feel like running your business gets in the way of running your business. Microsoft Teams and Power Automate can help you get back to work. The tech-savvy may find a way to automate their business processes using code. But business automation is a possibility even for small businesses on Main Street. You may already be aware of Microsoft Teams, the workplace collaboration platform that’s part of Dynamics 365. But you may not...

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Ambitious business owners who want to up their technological game have a friend in robotic process automation tools. If that sentence looks like a mouthful, don’t worry. There is a way to introduce automation to your business systems without writing a single line of code. Microsoft recently introduced RPA capabilities to its Power Automate software, which will allow you to simplify workloads without having to upgrade your entire software package. If you’re still using legacy software to...

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Microsoft recently announced the release of Azure Communication Services (ACS), offering a framework for companies to create their own calling, live chat, and messaging systems. It’s the same communication framework that powers Microsoft Teams, available for proprietary use. Microsoft boasts that this is the “first fully managed communication platform offering from a major cloud provider.” Anyone watching the tech world will see Microsoft making significant changes to their marketing and sales strategies. They’re making efforts to sell to...

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Businesses can thrive without data science or coding knowledge. Microsoft’s AI Builder expands your app capabilities and turns you into a programming genius. You may be a new company trying to keep up with technological demands. Or you may be an older business trying to expand your digital capabilities. Either way, Power Apps empowered with AI Builder provide simplified solutions without extensive programming knowledge by adding data analysis and prediction algorithms. AI Builder and Microsoft Flow come with prebuilt...

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As a business owner, leadership team member, or IT director at a telecommunications provider, you’re always looking for ways to grow and serve your customers more effectively. Excel spreadsheets or old, expensive-to-maintain server-based systems just won’t cut it anymore. The need for a modern solution has been identified. What’s next? There are a host of software platforms and partners available to choose from. What makes Dynamic Consultants Group stand out is its history of working...

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At Dynamic Consultants Group, we are focused on innovative solutions. From custom Power Apps such as the 360 Customer View to our integration with Samsara for fleet management software, we’re always looking for ways to push the ball forward. Today we are focusing on the DCG Power Model, a new tool that we’re deploying as a key part of our design and consulting processes. If you’ve ever been on a software development project, you know that...

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If fleet management comprises any part of your business or job description, chances are you’re looking for a fleet management software solution. Between customer relationship management (CRM), enterprise relationship management (ERP), and mobile applications, you may be wondering what is needed. Meeting the demands of customers, users, and government regulations requires a software suite that addresses these needs end-to-end. There are many options available, but you want to work with a company with experience working...

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If you’re looking to see what Power Apps are all about, Microsoft’s Canvas app templates are a great place to start. These templates are meant to demonstrate the functionality and integration capabilities of the Power Platform. Canvas apps are a type of Power App – applications targeted to a specific business requirement. Model-driven apps, on the other hand, are full-featured. Dynamics 365 is an example of a full-featured, model-driven app. We mentioned earlier that Microsoft’s...

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Last year, Microsoft launched PowerApps Portals as a replacement for Dynamics 365 Customer Engagement. This offering is an extension of the PowerApps platform that also includes Canvas and model-driven apps. These Canvas apps, such as the Microsoft Meeting Capture app and the embeddable 360 Customer View, developed by DCG Labs, are designed to be inward-facing. By that, we mean that these applications are for users within your organization. Each user must have a Power Apps...

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On the Dynamic Consultants Group blog, we love highlighting the possibilities for targeted solutions based on the Power Platform. The Power Platform includes Power Apps, Power Automate, and Power BI. Within the Power Apps portfolio are both model-driven and Canvas apps. Model-driven apps are full-featured solutions like Dynamics 365 (the largest model-driven app), while Canvas apps meet a more specific business requirement. A few examples of this are the Expense Tracker app and 360 Customer...

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