A “chatbot” sounds like something from a 1950s sci-fi novel, where super-intelligent machines replace humans and take over the planet. The reality of AI-powered technology isn’t as scary as that, but it’s just as exciting. You can use chatbots to automate various tasks and align customer and employee needs in your organization at scale. Microsoft’s Power Virtual Agents let you create intelligent chatbots that answer questions from customers, clients, and even employees in multiple languages so you...
