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The coronavirus crisis has had an unparalleled impact on the rental market. As the economy stutters, property managers need a reliable, robust customer relationship management (CRM) solution that facilitates real estate maintenance at this difficult time. Going forward, managers should bridge the gap between homeowners and tenants more effectively with modern CRM property management software. Spreadsheets and legacy systems just won’t provide the same results. It’s that simple. Not all CRMs are the same. They never...

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As your real estate business grows, you’ll need a CRM solution to manage client interactions. You need to keep track of whom, when, how, and why to contact. Knowing whom to contact, when to contact, when you last contacted, and how to contact are basic details that go a long way to fostering favorable relationships with your customers. In the past, businesses relied on disorganized notes and memory. There’s a simpler solution today. A CRM (or customer relationship management) system presents a simplified...

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What is Project Service Automation? Microsoft Dynamics 365 Project Service Automation (PSA) delivers a cloud-based project management application that keeps each step of the project moving forward, and each employee in the working productively. PSA enables project-based organizations to deliver customer engagements’ on-time and within budget through an end-to-end solution for sales, planning, resourcing, delivery, and billing. End to end project management capabilities of PSA include:  Opportunities Quotes Project Contract Time and Expense Recording Project Tracking...

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Microsoft for Dynamics 365 is releasing several new features with the October release. Dynamics 365 for Sales has multiple areas that will enable digital transformation by delivering efficiency at scale and AI-driven analytics. This update will feature modernization for team collaboration through integration across Microsoft by broadening the expansion to the suite allowing organizations to extend their sales processions with meaningful data at the core. Dynamics 365 will now combine crucial business data about sellers,...

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What differentiates your business and puts you ahead of your competition? Is it your customer service, product quality or business relationships? No matter what puts you ahead, the changing business world forces business owners to always be on the lookout for ways to continue improving. One way to boost your competitive advantage is through implementing a Customer Relationship Management software (such as Dynamics 365) that provides your organization with connected operations, flexible deployment, streamlined processes,...

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