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The more I get to work with Microsoft Power Automate (RIP Flow), the more impressed I am. Power Automate’s ability to create and move data in a way that would traditionally require a developer is going to make a huge impact. For now, Power Automate is going to be dependent on developers for some of D365’s more complex functionality (such as calling actions and executing retrieve multiples). Still, there’s plenty that power users can do now with Power Automate that they wouldn’t have been able to prior to Power Automate. ...


If you haven’t heard the news, Salesforce officially named Microsoft Azure as its public cloud provider for their Marketing Cloud. The corporation feels that the integration between Salesforce Sales, Service Cloud, and Microsoft Teams will help customers scale and boost employee productivity. “In a world where every company is becoming a digital company, we want to enable every customer and partner to build experiences on our leading platforms,” said Satya Nadella, CEO of Microsoft. “By...


Artificial intelligence is the tech buzzword du jour right now. Companies all over are using AI in new and innovative ways. Some we’re oohing and aahing over and some that are creepy. There is no mistaking that AI is the next front in the digital revolution. With 3.6 billion people now using the internet as of 2016 (that’s 49.5% of the world population). AI is becoming the fast source of serving data to us that...


Microsoft Dynamics 365 is designed to support the sales process from acquiring a new lead through the close of sales. Microsoft Dynamics 365 has a place to store the contact information for new leads, a place to track the follow-up communications, and the ability to qualify a Lead into an Account, Contact, and Opportunity. Dynamics 365 keeps Leads in a separate area in order to ensure your main database of Accounts and Contacts does not...


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