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“Not only are there 3 million current Windows 2008 licenses that need to be migrated, but Azure partners see a gross margin of 49% practice-wide after three years.” This quote from Forrester’s Total Economic Impact Study commissioned by Microsoft, says it all. The cloud is completely redefining the market for SMBs, or small to medium–sized businesses. As a Microsoft partner, YOU can help your customers increase their profit, which is a win-win in your books....

What is Customer Engagement? Customer Engagement refers to the CRM portion of Dynamics 365, which includes Sales, Customer Service, Field Service, and Project Service Automation. These applications make a world of difference in our business processes and how we work. Microsoft knows the importance of robust, well-maintained applications, and they recently released changes that are taking place in future Dynamics 365 updates. As Administrators, Dynamics 365 users, and IT professionals, we need to use this...

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When it comes to coffee shops, it’s safe to say that everyone is familiar with Starbucks. For years, they have been at the top of the corporate coffee chain, and it’s obvious why. They are always coming up with innovative ways to modernize their products. “Everything we do in technology is centered around the customer connection in the store, the human connection, one person, one cup, one neighborhood at a time,” stated Starbuck’s Executive Vice...

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We welcome you, our loyal readers, back to “Meet DCG” the EIGHTH installment! Are you enjoying getting to know our staff? We are enjoying being able to show off the ones you make our company whole and creating the magic behind the computers. This month we introduce you to Matt Baum one of our consultants here. Matt enjoys spending time outdoors; fishing, bow hunting, and hiking. A fun fact about Matt is he served in...

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