fbpx

DYNAMICS 365 CRM
IMPLEMENTATION SERVICES

A successful implementation requires thoughtful, strategic planning and will give you new business insights leveraging your own data. ​

ENGAGE, DELIVER, LEARN & INNOVATE

crm implementation services

Finding and implementing Dynamics 365 as a CRM which provides people in the organization with the information they need at the right time is difficult. The challenges in CRM implementation are considerable and most organizations don’t start the process with enough planning. However, we’ve found that with our Implementation services we provide allow businesses to build on what is already growing and continue moving in an upward direction.

A successful Dynamics 365 implementation will allow businesses to see the greatest percentage of success and long-term growth!

Microsoft Dynamics 365 - Customer Engagement

Microsoft Dynamics 365 can save and store customer contact details, demographics, and transactions. We will be able to consolidate streams of data in meaningful ways to better serve your company needs. Dynamics 365 can manage leads from prospect through to conversion and follow-up. The benefits of using a CRM system is being able to give companies a robust cloud-based platform for managing and leveraging data for sales, customer service, marketing, field service, and more. With Dynamics 365 you get a flexible solution that’s customizable to suit your business requirements. Choose a stand-alone application to meet the needs of a specific line of business, or use multiple CRM tools that work together as a powerful integrated solution.

SALES

Go beyond sales force automation to better understand customer needs, engage more effectively, and win more deals. Sell smarter with embedded insights, foster relationships, boost productivity, accelerate sales performance, and innovate with a modern and adaptable platform.

MARKETING

Generate multichannel marketing campaigns, nurture sales-ready leads, and align your sales and marketing teams with planning and tracking tools that integrate with your existing apps and services.

CUSTOMER SERVICE

Deliver guided, intelligent service and support on any channel with a unique ability to work with your existing systems. Empower customers and agents with the tools they need to ensure quick and accurate resolution, every time.

FIELD SERVICE

Streamline scheduling, inventory management, and on-site efficiency. Offer quick and transparent communications and tracking functionalities to keep customers connected to your field agents. Built in intelligence helps you resolve issues before they happen to deliver a positive experience.

PROJECT SERVICE AUTOMATION

Deliver outstanding project experiences. Empower your employees to anticipate resource demand and work together with collaborative tools that are easy to tailor to your business.

Retail

Unify digital, in-store, and back office operations to personalize customer engagement and increase employee productivity. Dynamics 365 for Retail empowers retailers to create exceptional, insightful shopping experiences.

How do we Implement Dynamics 365?

Our Implementation of Microsoft Dynamics 365 can effectively guide you through all the phases of an enterprise-scale deployment of your Microsoft Dynamics 365 Solution. As part of our Microsoft Dynamics implementation services, a comprehensive methodology that provides a consistent approach and tools for the deployment of Microsoft Dynamics 365. We provide you with an offering that includes a set of project types assisting you and your team every step of the way. As all organizations are unique, so are the prescriptions for success in deploying new technology at any scale.

  • Customize your overall implementation approach with Dynamics 365.
  • Deploy new technology regardless of size, industry, and scope of project. 

Consulting

We start with your business analysis to hear your goals and ideas. We then outline a vision giving you details on how to make the project most beneficial for your company. We provide your team with details on not only our implementation services, but the functionality of Dynamics 365.

Customization

Despite its diverse functionality, Dynamics 365 has been developed with general customer needs in mind. To become a perfect solution for your business, you may need customization (adding new fields or removing unused ones, developing custom workflows and more).

Implementation

We take responsibility for making Dynamics 365 fit into your corporate infrastructure smoothly and efficiently. As far as it requires customer data (personal and contact details, transactional data, history of interactions with a company, etc.), we will ensure that it works smoothly with your business.

DYNAMICS 365 - IMPLEMENTATION FAQs

The average time of implementation depends on if you already have a CRM system in place or not. The process can take as little as weeks and as long as months. There are many aspects that go into a successful implementation, but our goal is always to make it as painless and quick as possible for our customers.

The cost of a CRM Implementation depends on several factors. Some factors are whether you already have a CRM in place or if we are implementing a new one. 

Yes. Although the process may take time as expected. Results will come right away with Dynamics 365 set in place!

Our Dynamics 365 Implementation process is designed to fit each individual businesses needs. Our implementation approach however stays the same across organizations across all sizes. We provide:

  1. Assessment
  2. Design 
  3. Integration
  4. Testing
  5. Implementation

Contact us or schedule a time to meet if you’re interested in more details!

I could not be more proud to say Dynamic Consultants Group. We have been Microsoft Partners since 2013. We are global leading experts in D365 Implementations and would love to help your business achieve it’s goals. Contact us today!

Stay Connected with Dynamic Consultants Group