Solving Your Toughest IT Issues
Support Ticket Trial
Put our expertise to the test with our trial support option. Submit your toughest IT challenge, and watch as our DCG team tackles it head-on to deliver a solution. See firsthand how we deliver results, and get a glimpse of the partnership that could transform your IT experience.
Expert IT Support for Your Toughest Tickets
Our trial support option is here to help you tackle those critical IT challenges quickly and with ease. Just bring us any issue from your environment, and our DCG team will jump in to solve it. If you’re happy with how we handle things, you can stick with us through an Advanced Support Contract for continued peace of mind and expert support.
Why Choose Our IT Support Ticket Trial?
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Expert Problem-Solving For Your IT Needs
Connect with our senior-level Microsoft-certified experts across the Microsoft technology stack. Their precision and expertise deliver efficient solutions to complex IT challenges, ensuring smooth and productive business operations.
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Risk-Free Trial Engagement
This trial allows you to experience the value of advanced IT support without any long-term commitment. You can evaluate our services with no obligation, providing peace of mind and confidence in your decision.
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Fast & Reliable Issue Resolution
Our team prioritizes fast and effective solutions to your most critical IT issues. By minimizing downtime, we help you maintain operational efficiency and maximize productivity, ensuring your business stays on track.
Seamless Transition to Ongoing Support
If you’re satisfied with the results, transitioning to an Advanced Support Contract is effortless. This ensures continuous IT support, giving you peace of mind and the reliability your business needs for long-term success.
How The Trial Works
Initial Consultation & Issue Selection
We offer a no-cost initial consultation to discuss your IT environment, identify the issues impacting your business, and define clear resolution goals. During this phase, you will select one issue to be resolved under this trial engagement.
DCG Advanced Support Action Plan
Our team of Microsoft-certified experts will develop a tailored action plan to address your selected issue. If necessary, we may utilize our established relationship with Microsoft, engaging their Support resources on your behalf to ensure comprehensive resolution.
Issue Resolution Phase
We will conduct work to resolve the selected issue under a short-term, trial-based contract. A one-time fee of $1,500 will be billed upon agreement signature, covering the effort involved in this engagement.
Success Evaluation & Future Commitment
Upon completion, you will access our performance against the agreed criteria. If we’ve met your expectations, continue with confidence by securing a 12-month Advanced Support Contract with DCG for reliable, ongoing support tailored to your needs.
Start Your Risk-Free Microsoft Support Trial
Are you ready to solve your toughest IT challenges with confidence? Our Risk-Free IT Support Trial lets you experience the benefits of expert IT assistance without any commitment. Connect with our senior-level Microsoft-certified professionals and see the difference that reliable, skilled support can make for your business. Don’t let IT issues slow you down—reach out today to get started and take the first step towards seamless, productive operations. Your path to worry-free IT begins here.
