Responsible. Responsive. Robust.
Accelerate the Pace of Innovation at Every Stage

DCG helps technology leaders move forward with Microsoft’s secure and connected ecosystem.

The services industry is defined by razor-thin margins, talent shortages, and rising client expectations. Whether you’re digitizing project operations, standardizing compliance, or scaling with acquisitions, DCG brings structure, clarity, and our proven expertise to keep transformation on track.

For over a decade, we’ve solved the industry’s toughest challenges with robust Microsoft solutions, turning fragmented systems into unified platforms that deliver results. Guided by our SPEAR framework, we bring purposeful innovation that transforms uncertainty into measurable outcomes, keeping your business agile and ready to scale faster.

From Projects to Profitability: Make Services Scalable

Modernize accounting, asset, and warehouse operations with Dynamics 365 and Power Platform. Gain end-to-end visibility and real-time insights with integrated ERP, CRM, and Power BI dashboards.

What’s Holding Technology Service Providers Back?

Fragile back-office systems slow growth and limit service agility. Common challenges faced in the industry include:

Fragmented Systems

Finance, project ops, and CRM often run on disconnected platforms. This creates silos that slow execution and prevent a unified view of the business.

Low Project Visibility

Budgets, skills, and utilization aren’t tracked accurately across teams. Leaders are forced to make decisions without reliable data or forecasting.

Inefficient Workflows

Approvals and reporting still rely on spreadsheets and emails. Manual processes introduce delays, errors, and rising operational costs.

Compliance Gaps

Audit trails and reporting require time-consuming manual effort. Without automation, organizations risk failed audits and regulatory penalties.

Limited Insights

Fragmented data leaves leaders reacting instead of anticipating. Missing KPIs and dashboards hinder proactive client and project management.

Scaling Roadblocks

Legacy infrastructure can’t flex for rapid growth or M&A. Companies struggle to onboard new teams, systems, and clients without disruption.

Why Technology Services Firms
Choose DCG

Microsoft Solutions Partner for ERP, Cloud, and Analytics

Proven track record with services-led, compliance-driven industries

Expertise in Project Operations, PSA, and ERP-CRM integration

Roadmaps designed for scalability, efficiency, and profitability

SPEAR framework ensures modernization and clarity

Dynamics 365 offers visibility into the skill sets and availability of your people everywhere, so you can more easily share resources across the organization.
Hanno Swanepoel, Director of Global Service Delivery at Software One

Leverage DCG’s Track Record in Technology Transformation 

Platform for Technology Services

Dynamics 365 Project Operations & Finance
Unify project accounting, resource planning, and financial controls in a connected ERP. With Dynamics 365 Project Operations and Finance, technology services firms gain live visibility into resource utilization, time, and expenses, as well as profitability, ensuring projects are delivered on time, on budget, and with audit readiness.
Power Platform
Replace spreadsheets and manual workarounds with low-code Canvas and model-driven apps that digitize billing, automate approvals, and streamline compliance reporting. By embedding configurable workflows into daily operations, Power Platform reduces errors, accelerates approvals, and delivers audit-ready processes that scale with client demand.
Power BI
Equip leadership with live insights into financial health and operational performance. Power BI dashboards offer visibility into project profitability, resource utilization, and client KPIs, empowering executives and managers to make faster, data-driven decisions while meeting reporting needs for regulators and stakeholders.
Microsoft 365
Create a secure, governance-ready collaboration environment for project teams and clients. With built-in version control, automated change tracking, and role-based access, Microsoft 365 centralizes contracts, statements of work, and client communications—reducing compliance risks while improving coordination across distributed teams.
Azure
Build a scalable, hybrid cloud foundation designed for growth and resilience. Azure enables secure infrastructure for technology service providers, with compliance certifications, high-availability performance, and enterprise-grade cybersecurity. From client data hosting to internal systems, organizations can modernize confidently while supporting regulatory alignment.

The SPEAR Framework: Built for Responsible and Scalable Transformation

DCG’s transformation framework brings clarity to project-driven industries. For technology services, it means things such as:

Surveillance

Exposing and fixing gaps in data structure and project ops

Performance

Track KPIs like margin, utilization, and on-time delivery

Excellence

Standardize workflows for time, billing, and approvals

AI/Automation

Digitize expense reporting, project approvals, and compliance

Requirements & Roadmap

Deliver phased, low-disruption modernization that aligns business and technology

Industry Insights

Ready to Scale
IT Operations with Resilient Systems?

Whether you’re managing 50 consultants in a local office or 5,000 consultants across regions, DCG helps technology service firms modernize ERP, CRM, and compliance systems.