Rewire What’s Possible:
The Utility Industry in Transition

Today’s utility providers face a complex landscape. The energy landscape is rapidly evolving, and leaders can no longer afford to operate on outdated systems or isolated workflows. Aging infrastructure, growing regulatory oversight, workforce shortages, and rising customer expectations are prompting organizations to reassess how they operate, maintain, and scale. At the same time, the shift toward renewable generation, smart grid innovation, and intensifying compliance demands is pushing utility leaders to unlock live data, operational agility, and resilient governance.

DCG empowers municipal, cooperative, and investor-owned utilities to embrace digital transformation with Microsoft technologies: translating legacy system limitations into a unified, cloud-ready infrastructure that supports predictive maintenance, streamlined reporting, and secure OT/IT convergence.

DCG Outcome?

Stronger infrastructure, proactive operations, and governance-ready stakeholder visibility at every step across field service, finance, and regulatory domains.

Because Transformation is No Longer Optional, it’s Operational Insurance.

What’s Holding the Utilities Industry Back?

Modernization starts with acknowledging what’s holding your operations back.

Legacy systems remain siloed across field operations, finance, and infrastructure, limiting cross-functional visibility and efficiency.

Field teams still rely on paper-based inspections and manual safety logs, delaying data access and real-time reporting.

Crew scheduling and outage response are reactive, often based on outdated information rather than live asset data.

Compliance with NERC, FERC, and OSHA remains labor-intensive, with error-prone, incomplete reporting exposing utilities to audit risk.

Hybrid OT/IT environments lack unified access controls, increasing exposure to cyber threats and operational vulnerabilities.

IT departments are stretched thin, while field crews resist rigid, top-down system rollouts that fail to reflect real-world workflows.

From Pain Points to Progress. With Microsoft and SPEAR.

Powering Utility Modernization
for Measurable Impact

Dynamics 365 Field Service
With Dynamics 365 Field Service, utilities companies can streamline the end-to-end lifecycle of work orders, from crew scheduling and inventory allocation to field inspections and reporting. By digitizing these critical workflows, organizations reduce downtime, improve response times, and maximize resource utilization, ensuring reliable service delivery across vast and complex territories.
Dynamics 365 Finance & Supply Chain
Finance and Supply Chain capabilities give utilities greater control over budgeting, cost recovery, procurement, and capital project planning. With connected financials and operations, leaders gain precise cost visibility, ensure compliance with vendor contracts, and support scalable infrastructure investments. This centralization enables utility companies to align theirspending with regulatory mandates while driving operational efficiency.
Power Platform
The Microsoft Power Platform empowers utilities to digitize safety inspections, streamline permit workflows, and monitor outage response with real-time dashboards. Configurable apps and automation reduce manual effort while ensuring compliance with safety and regulatory standards. By enabling mobile-first access for field crews, Power Platform drives faster decision-making and more reliable service outcomes.
Microsoft 365
Microsoft 365 equips teams with secure collaboration tools that enhance document management, compliance, and knowledge sharing across departments. With version-controlled repositories, role-based access, and integrated workflows, utilities can reduce errors, simplify regulatory audits, and create a unified source of truth for critical operational and compliance documents.
Azure
Microsoft Azure provides the foundation for a scalable, hybrid cloud environment that meets NERC governance requirements. Utilities can migrate legacy systems into a secure, compliant cloud infrastructure that supports grid modernization and advanced analytics. With built-in disaster recovery and IoT connectivity, Azure enables unified data visibility across operations, empowering utilities to adapt quickly to regulatory, environmental, and customer demands.

DCG doesn’t just “deploy software.” We guide secure utility transformation with deep industry insight, Microsoft expertise, and a low-friction approach tailored to the demands of 24/7 operations.

Our SPEAR methodology aligns every phase, ensuring that stakeholder alignment, process prioritization,
and results tracking are built into every stage of your transformation.

Why Utility Leaders Choose DCG

DCG helps you do more with data and scale
what works.

Proven Microsoft Solution partner with end-to-end ERP, field ops, and reporting expertise

OT/IT integration, including SCADA and asset telemetry

Cloud and data governance aligned to NERC, FERC, EPA, and CIP standards

Field-centric change management to ensure user adoption and safety compliance

Ongoing support tailored to CIOs, field teams, and regulatory stakeholders

DCG is precisely what our company needs for IT support.
— Cornerstone Commissioning Inc.

Industry Insights

From Gridlock to Game Plan
— Power Up What's Next

DCG helps you modernize with confidence, combining Microsoft’s trusted technology with our proven SPEAR framework. Whether you're ready to tackle compliance, streamline operations, or protect infrastructure, your roadmap starts here.

Strategic. Secure. On your terms. Backed by a partner who gets it.