Microsoft Dynamics 365 CRM & ERP Experts – Dynamic Consultants Group
Your trusted partner for consulting.
We’re experts in Microsoft business application consulting. Let our team of experts help you with your next project! Our boutique project experience helps us implement your system faster than any other partner in the world! Experience it today!
You've got challenges, we've got answers
Dynamics 365 Consulting
Power Apps Consulting
Power BI Consulting
Just a few of the customers and partners we support
Building a Strong Microsoft Connection
Dynamic Consultants Group & Microsoft have partnered together to provide partners and customers with full-service consulting for cloud business applications. We are a full stack development, implementation and support team for the entire Microsoft 365, Dynamics 365 and Azure stack. We are specialists in CRM, ERP implementation and support with experience in Power Apps development, Power BI Business Intelligence, business process consulting. We bring years of experience to the table when it comes to choosing Microsoft or helping you decide the best solutions to bring to your team.
Around The Globe
Offices in 7 cities woldwide
Across North America, Europe, and Asia Pacific
150 Customers & Partners
Serving the heart of Microsoft Partners
5901 NW 63rd Terrace, Suite 190
Kansas City, Missouri 64151
Learn About Our Service Offerings
Microsoft Consulting Services
We create a tailored implementation plan for each customer, from the small businesses and do-it-yourself crowd to enterprise-level, large-scale implementations for Microsoft Dynamics 365.
Partner Co-Sell & White Label Program
We are committed to our diverse partner base, bringing them the latest news and methodologies for Microsoft and the technology sector. We help them close more deals faster out of their core focus.
Microsoft Premier Support Alternative
We offer a complete alternative Microsoft Premier Support package for your company. Allowing you to craft the service you need when you need it without the additional cost from Microsoft direct.
Data Migrations & Integration Services
Our data migration, integration, ETL, and ESB experts have extensive experience in the planning, developing, implementing, and tuning of data migration strategies; helping you get off the ground faster.
Business Intelligence Consulting
We give you the tools to empower users to observe and examine an extensive range of live data through easy-to-use dashboards, interactive reports, and compelling data visualizations.
Microsoft Azure Consulting
We’re experts at spotting opportunities that help you minimize errors and maximize accuracy in your Azure instance. Allowing you to deploy faster with less expense and more confidence.
Why Choose Dynamic Consultants Group
Our implementations empower more than 1 million people around the world to share ideas, offer support, increase revenue and make a difference.
We are leading our customers and our partners to new heights with our success in projects.
Partners are making more revenue per deal with our team than ever before, and closing them faster too!
Customers see an average of 43% ROI in the first year of their implementation go live!
We are ready to serve you and your customers in North America, Europe and Asia.
This number is growing every day, with our network of partners and customers alike, we’re growing fast!
Helping people is what we do, here and around the globe we’ve touched over a million people.
Case Studies from our Industries
Before switching to a Microsoft Dynamics 365 based CRM platform, EF fundraising staff found themselves splitting their time between different software, spreadsheets, and screens. With its old donor-management tool, development staff would have to search spreadsheets, copy and paste emails, transfer meeting notes, and rekey data throughout the day, so they’d spend 20–30 percent of their time on housekeeping tasks instead of the core fundraising efforts the nonprofit depends on. What’s more, they didn’t have crucial donor information in easy-to-understand formats. They’d struggle to identify trends among donor groups because only one or two people had the technical know-how to run reports. And details about the organization’s relationship with donors over time was stuck in emails, spreadsheets, staff’s hard drives, and the donor management tool. “We wanted to have and do everything in one place,” explains Geoff DeLizzio, Chief Development Officer at Epilepsy Foundation.
Providing a great customer experience is complicated by the wide range of products that HP supports. The company saw the potential for artificial intelligence (AI) to help both its customers and its support agents navigate the 50,000 pages of HP product information, thus providing better self-service for its customers and significantly boosting the effectiveness of its support agents. Ready to turn its vision into reality, HP worked with the Microsoft Dynamics 365 AI solution for customer service to deploy a virtual agent that would serve as the foundation for its new support model. The Microsoft AI solution amplifies human ingenuity in customer service and engagement across all channels, empowering brands to deliver exceptional customer experiences. HP also included the virtual agent in the HP Support Assistant tool installed on every HP computer, ensuring that all customers would benefit from its new AI support solution.
To improve understanding of member and prospective member needs, the organization required a customer relationship management (CRM) solution to develop 360-degree member and prospective-member profiles. “We really needed a CRM,” explains John Galvin, CEO at AAA Northeast. “So, we went out in the market and had all the business lines actively engage in trying to determine what was the best of breed product and what worked best for our organization. We unanimously came up with Microsoft Dynamics 365 Sales, and we’ve been thrilled with the decision,” he says. “Having our employees have a full view of our members is really essential. Our ability to develop personalized services and make our conversations personally relevant to the individual has grown dramatically, and we see that in the improvement of our already strong member retention numbers. With Microsoft Dynamics 365 Sales, we gain full visibility into our digital marketing efforts.