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In case you hadn’t heard, there’s a backlog of cargo at several locations off the Californian coast, and it’s causing unprecedented shipping delays. As ships wait to dock at ports that handle imports, a supply chain crisis has affected manufacturers, retailers, and logistics providers — and it could take months to resolve. The reason for the backlog? Deleted inventories, a lack of logistics workers and the reopening of the U.S. import economy — all the result of the ongoing...

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The start of October brings along Microsoft’s Wave 2 Release for SMBs. Users should be excited about loads of new features coming to Business Central. Some of these features include built-in program tours to cover standard entities for onboarding, additional personalization to give users more control over supply chains, improved integrations with other Microsoft solutions, an updated platform allowing more stability for SMBs, and much more. With the public preview for these updates being October...

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Microsoft recently announced plans for the 2021 wave 2 release of Microsoft Dynamics 365 and Microsoft Power Platform, and there are loads of new features for Dynamics 365 Finance and Operations apps (Finance, Supply Chain Management, Commerce, Project Operations, etc.) you need to know about. The incredible range of new capabilities will roll out from next month through March 2022. Here’s what to expect: Cross-app features for all Finance and Operations apps like WCAG 2.1 accessibility support, vertically scrolling workspaces, updates...

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When migrating from AX to Finance & Operations saves your company cash OK, this is a little confusing. Microsoft Dynamics AX, technically, no longer exists. Microsoft confined it to the history books like Mail, MapPoint, and AutoRoute. (Bonus points if you remember any of those retro products!) In 2018, the ‘Big M’ removed AX’s interface and rebranded the product as Dynamics 365 for Finance and Operations (FO). Still, a lot of users refer to D365 FO as AX....

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It’s hard to believe in 2021 that some businesses still aren’t using the cloud and missing out on all the security, scalability, and stability it provides.  Are you one of them? It’s not too late. Dynamics GP — Microsoft’s perennially popular ERP software package for mid-market enterprises — is an incredible product. However, it’s nearly 30 years old and still uses Microsoft SQL Server to store all of its data as default.  There’s another problem. As of October 2020,...

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The enormous rush to measure sales and customer satisfaction has cultivated a suite of new tools and technologies for data-driven businesses like yours. But nothing quite hit the spot like Microsoft Dynamics 365 Customer Engagement, which packages four tracking apps into a single hub for unprecedented sales insights. Microsoft Dynamics 365 Customer Engagement (CE) is so much more than another analytics platform for sales. For most users, it’s a necessity. Without it, companies can’t track sales and customer satisfaction...

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There is no underestimating the complexity of a Dynamics 365 implementation. These projects can easily become high stakes for your company, with major and painful delays occurring along the way. As certified consultants and D365 experts, our thorough planning and implementation process will ensure that doesn’t happen. We make projects low-risk, simplifying and streamlining every step to help your team go live faster. With hundreds of successful projects, we know what to look for and...

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No other CRM system on the planet has the scope, scalability, and speed of Microsoft Dynamics 365 Customer Engagement CE. But, like any software, you’ll want to make changes or ‘tinker’ with the system for better performance, productivity, and profitability. Using Customer Engagement CE straight out the box is great, but implementing the platform in a way that suits your team optimizes customer engagement even further. As a result, you benefit from: Better customer segmentation Improved customer...

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As a business owner or software consultant, you need to think long-term when adding a new customer relationship management (CRM) system to your tech stack. Is the CRM worth the investment? How much return will you generate? If the answers to the questions are “no” and “not much,” integration isn’t worth the money or hassle. That’s because incorporating a new CRM like Microsoft Dynamics Customer Engagement (CE) into your organization, then migrating over all of your data,...

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Carpenters need tools. Sales teams need software. In ever-complex sales environments, your organization requires the latest technologies to prosper leads, take action from insights, and build customer relationships. Legacy programs won’t cut it. You need software that develops as fast as your sales team does. The great thing about Microsoft Dynamics 365 Sales is that it continually evolves, with new features added at least twice a year. Microsoft calls these upgrades “waves.” And it’s a time for...

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