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One of the hallmarks of Microsoft cloud products is constant improvements and bug fixes. These are incremental changes. However, wave releases are scheduled twice a year, where we get a significant jump forward in functionality. Wave 1 2022 was announced in January, and its feature set runs from April 2022 all the way until September 2022. As you may have guessed, there is some overlap between Wave 1 and Wave 2 releases. These rollouts are...

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When migrating from AX to Finance & Operations saves your company cash OK, this is a little confusing. Microsoft Dynamics AX, technically, no longer exists. Microsoft confined it to the history books like Mail, MapPoint, and AutoRoute. (Bonus points if you remember any of those retro products!) In 2018, the ‘Big M’ removed AX’s interface and rebranded the product as Dynamics 365 for Finance and Operations (FO). Still, a lot of users refer to D365 FO as AX....

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There is no underestimating the complexity of a Dynamics 365 implementation. These projects can easily become high stakes for your company, with major and painful delays occurring along the way. As certified consultants and D365 experts, our thorough planning and implementation process will ensure that doesn’t happen. We make projects low-risk, simplifying and streamlining every step to help your team go live faster. With hundreds of successful projects, we know what to look for and...

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No other CRM system on the planet has the scope, scalability, and speed of Microsoft Dynamics 365 Customer Engagement CE. But, like any software, you’ll want to make changes or ‘tinker’ with the system for better performance, productivity, and profitability. Using Customer Engagement CE straight out the box is great, but implementing the platform in a way that suits your team optimizes customer engagement even further. As a result, you benefit from: Better customer segmentation Improved customer...

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Carpenters need tools. Sales teams need software. In ever-complex sales environments, your organization requires the latest technologies to prosper leads, take action from insights, and build customer relationships. Legacy programs won’t cut it. You need software that develops as fast as your sales team does. The great thing about Microsoft Dynamics 365 Sales is that it continually evolves, with new features added at least twice a year. Microsoft calls these upgrades “waves.” And it’s a time for...

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KANSAS CITY, USA. And SOUTHAMPTON, UK., Feb. 1, 2021 – Dynamic Consultants Group and DQ Global announced today that they have entered into agreements for a long-term strategic partnership that is expected to accelerate growth for both companies in the fast-growing, global business applications and cloud computing category. The new, innovative partnership leverages Dynamic Consultants Group and DQ Global’s respective strengths to create compelling value for both companies. Notably, the partnership aligns both companies for...

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It’s that time of the year again: Microsoft has released Dynamics 365 wave 2, with brand new features for administrators, business owners, CTOs, and more. Wave 1, launched in April, came at the start of the pandemic when businesses shifted to an at-home working model. Since then, we’ve had monthly updates and bug fixes, but we thought wave 2 might be significantly scaled-back because of the current climate. This isn’t the case at all. Dynamics 365...

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The coronavirus crisis has had an unparalleled impact on the rental market. As the economy stutters, property managers need a reliable, robust customer relationship management (CRM) solution that facilitates real estate maintenance at this difficult time. Going forward, managers should bridge the gap between homeowners and tenants more effectively with modern CRM property management software. Spreadsheets and legacy systems just won’t provide the same results. It’s that simple. Not all CRMs are the same. They never...

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As your real estate business grows, you’ll need a CRM solution to manage client interactions. You need to keep track of whom, when, how, and why to contact. Knowing whom to contact, when to contact, when you last contacted, and how to contact are basic details that go a long way to fostering favorable relationships with your customers. In the past, businesses relied on disorganized notes and memory. There’s a simpler solution today. A CRM (or customer relationship management) system presents a simplified...

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As a business owner, leadership team member, or IT director at a telecommunications provider, you’re always looking for ways to grow and serve your customers more effectively. Excel spreadsheets or old, expensive-to-maintain server-based systems just won’t cut it anymore. The need for a modern solution has been identified. What’s next? There are a host of software platforms and partners available to choose from. What makes Dynamic Consultants Group stand out is its history of working...

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