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Whitepaper

What You’ll Learn

Troubled ERP projects can generate hundreds of open issues, and Finance, Operations and IT may rank them differently. This guide helps leadership agree on the business outcome, assess process maturity and decide what to fix first.

THE PROBLEM

Why Assigning Blame Doesn't Tell You What to Fix Next

ERP trouble can start with a poor vendor fit, a bad decision or the wrong technology, and several issues often compound over time. Blame explains how the project got here. Leadership still needs to know which problem comes first and where investment will help.

THE BLIND SPOT

Process Maturity Comes First

Each core process can be assessed against four maturity levels: Surveillance, Performance, Excellence, or Automation. A process that teams cannot see or measure is not ready for automation, and a technology fix at that stage can add cost without addressing the underlying problem.

THE MODEL

How Structured Recovery Sets ERP Priorities

Recovery decisions hold up when leadership agrees on the business outcome, the core processes involved and the maturity each process needs to reach. Priorities can then be ranked by business impact.

THE NEXT STEP

Knowing When Your Team Needs an Outside Perspective

The guide ends with a recovery checklist to use before approving more ERP work and explains when DCG can help assess the project independently.

Who Should Read This Whitepaper?

This guide is written for teams who share one ERP recovery decision:

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  • Executive Sponsors who need leadership agreement on what the ERP initiative should recover
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  • Finance and Budget Leaders who must defend additional ERP spending to the board or leadership
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  • IT and Operations Leaders dealing with workarounds, disputed data and pressure points across core processes
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  • CIOs, CFOs and COOs deciding whether to stabilize, reinvest in or pause work on a troubled ERP initiative
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  • Process Owners responsible for rating current maturity and agreeing on the level each process needs
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  • ERP Program and Recovery Leads who turn competing process gaps into one ordered road

Dynamic Consultants Group

Dynamic Consultants Group is a Kansas City-based consulting firm focused on serving the Microsoft Partner community with various solutions centered around business, finance and ERP, modern workplace, and the cloud.‍

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Kansas City, MO 64151
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Kansas City, MO 64151

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