HomeAuthorTony Pimpo, Author at Dynamic Consultants Group - Blog

Tony Pimpo is a CRM consultant with a background across the consulting, marketing and online media industries, aiming to facilitate successful relationships between customers and end-users. He has experience managing and contributing to successful teams and D365 projects, along with gathering, understanding and documenting business requirements.
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Sometimes it may feel like running your business gets in the way of running your business. Microsoft Teams and Power Automate can help you get back to work. The tech-savvy may find a way to automate their business processes using code. But business automation is a possibility even for small businesses on Main Street. You may already be aware of Microsoft Teams, the workplace collaboration platform that’s part of Dynamics 365. But you may not...

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Ambitious business owners who want to up their technological game have a friend in robotic process automation tools. If that sentence looks like a mouthful, don’t worry. There is a way to introduce automation to your business systems without writing a single line of code. Microsoft recently introduced RPA capabilities to its Power Automate software, which will allow you to simplify workloads without having to upgrade your entire software package. If you’re still using legacy software to...

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Microsoft recently announced the release of Azure Communication Services (ACS), offering a framework for companies to create their own calling, live chat, and messaging systems. It’s the same communication framework that powers Microsoft Teams, available for proprietary use. Microsoft boasts that this is the “first fully managed communication platform offering from a major cloud provider.” Anyone watching the tech world will see Microsoft making significant changes to their marketing and sales strategies. They’re making efforts to sell to...

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Businesses can thrive without data science or coding knowledge. Microsoft’s AI Builder expands your app capabilities and turns you into a programming genius. You may be a new company trying to keep up with technological demands. Or you may be an older business trying to expand your digital capabilities. Either way, Power Apps empowered with AI Builder provide simplified solutions without extensive programming knowledge by adding data analysis and prediction algorithms. AI Builder and Microsoft Flow come with prebuilt...

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The coronavirus crisis has had an unparalleled impact on the rental market. As the economy stutters, property managers need a reliable, robust customer relationship management (CRM) solution that facilitates real estate maintenance at this difficult time. Going forward, managers should bridge the gap between homeowners and tenants more effectively with modern CRM property management software. Spreadsheets and legacy systems just won’t provide the same results. It’s that simple. Not all CRMs are the same. They never...

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As your real estate business grows, you’ll need a CRM solution to manage client interactions. You need to keep track of whom, when, how, and why to contact. Knowing whom to contact, when to contact, when you last contacted, and how to contact are basic details that go a long way to fostering favorable relationships with your customers. In the past, businesses relied on disorganized notes and memory. There’s a simpler solution today. A CRM (or customer relationship management) system presents a simplified...

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Companies that want to succeed in today’s business climate know they need software solutions that will give them an edge over their competition. Customer relationship management (CRM) is a must to track business activities, provide accurate reporting and project future growth. In the construction industry, keeping projects on-time and on-budget is the key to success – and you need a software company that understands this business model. Giving your company the advantage requires a platform...

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As a business owner, leadership team member, or IT director at a telecommunications provider, you’re always looking for ways to grow and serve your customers more effectively. Excel spreadsheets or old, expensive-to-maintain server-based systems just won’t cut it anymore. The need for a modern solution has been identified. What’s next? There are a host of software platforms and partners available to choose from. What makes Dynamic Consultants Group stand out is its history of working...

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At Dynamic Consultants Group, we are focused on innovative solutions. From custom Power Apps such as the 360 Customer View to our integration with Samsara for fleet management software, we’re always looking for ways to push the ball forward. Today we are focusing on the DCG Power Model, a new tool that we’re deploying as a key part of our design and consulting processes. If you’ve ever been on a software development project, you know that...

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If fleet management comprises any part of your business or job description, chances are you’re looking for a fleet management software solution. Between customer relationship management (CRM), enterprise relationship management (ERP), and mobile applications, you may be wondering what is needed. Meeting the demands of customers, users, and government regulations requires a software suite that addresses these needs end-to-end. There are many options available, but you want to work with a company with experience working...

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