A person in a gray turtleneck thoughtfully gazes at a laptop, surrounded by indoor plants in a bright room.

Welcome to the

Microsoft Resources Library

Find resources for Microsoft Customers and Partners. Access information about implementations, data, guides and product information for Dynamics 365, Azure, and Microsoft 365. Explore this library to find content relevant to your needs.

Have More Questions?

CRM Resource Series:
Get expanded access to CRM resources for Dynamics 365

CRM Resources

a young investor is reviewing a stock market graph on a computer monitor

How Much Does a CRM Cost?

Learn the true cost of a CRM implementation and the fees you can expect.

Read more
A person holds a tablet displaying data analytics, set against a blurred background of shelves in a warehouse.

ROI of CRM in 2021 The ROI for your CRM Implementation

Get an accurate picture of your total cost of ownership and ROI from your CRM.

Read more
A person with curly hair interacts with a smartphone while standing in a bright, modern living room.

CRM User Adoption Guide

Learn how to overcome user adoption problems, so you don’t make the same mistakes as other companies.

Read more
A laptop displays a quarterly sales forecast application, alongside a red mug and a cup of colored pencils on a white desk.

Salesforce to Dynamics 365 Migration

Moving from Salesforce to Dynamics 365 doesn’t need to be complex or painful. Learn how you can migrate to Dynamics 365 in a few easy steps.

Read more
A person holds a tablet displaying data analytics, set against a blurred background of shelves in a warehouse.

How to Select a CRM Platform

Do you know how to choose the right one? Accomplish several goals, such as streamlining your business processes and increasing conversions.

Read more

User Adoption Resources

young professionals writing stuff on a whiteboard

User Adoption Resource Guide:
Dynamics 365 Implementation Team Member Role Guide