Welcome to the
Dynamics 365 CRM Resources
Find resources for Microsoft Customers and Partners. Access information about implementations, data, guides and product information for Dynamics 365, Azure, and Microsoft 365. Get your common questions answered.
Have More Questions?CRM Resources
Salesforce to Dynamics 365 Migration
Moving from Salesforce to Dynamics 365 doesn’t need to be complex or painful. Learn how you can migrate to Dynamics 365 in a few easy steps.
How Much Does a CRM Cost?
Learn the true cost of a CRM implementation and the fees you can expect.
ROI of CRM in 2021 The ROI for your CRM Implementation
Get an accurate picture of your total cost of ownership and ROI from your CRM.
CRM User Adoption Guide
Learn how to overcome user adoption problems, so you don’t make the same mistakes as other companies.
How to Select a CRM Platform
Do you know how to choose the right one? Accomplish several goals, such as streamlining your business processes and increasing conversions.
Upgrade From Dynamics AX to Dynamics 365 Finance & Operations
Upgrade From Dynamics AX to Dynamics 365 Finance and Operations
CRM Best Practices
Provided in this guide are the top 10 best practices to remember when bringing a new CRM solution into a business.
Data Migration Best Practices & Strategies
Data Migrations fail all the time. Learn how to migrate your data in the correct and most efficient way so you don't suffer from data loss, downtime, and other issues.
