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DCG realigned ACEP’s Dynamics implementation, transforming fragmented systems and failed integrations into a unified, scalable member platform that restored visibility, confidence, and growth.
Founded in 1968, the American College of Emergency Physicians (ACEP) is a US-based professional association dedicated to advancing the quality of emergency care. ACEP has played a pivotal role in shaping emergency medicine as a recognized medical specialty. Through evidence-based clinical policies, research funding, advocacy, public education, and industry-leading continuing medical education, ACEP serves as the leading voice for emergency physicians and their patients nationwide.
ACEP required a 360-degree view of its members within the Microsoft Dynamics Power Platform to better serve its large base of 38000+ physicians, students, and members. With growing demands for seamless subscriptions, certifications, and conference management across the United States, the association’s existing systems were fragmented and complex to scale. ACEP turned to DCG for a solution.
DCG stabilized the implementation by restoring integration discipline, aligning stakeholders, and rebuilding trust across IT and business teams. What began as a stalled deployment became a scalable, member-centric platform designed for long-term growth.
Improved renewals, dues, and benefit access.
Seamless integrations across finance, service, and marketing.
Built a platform ready for future expansion.
Stronger member experiences translated into measurable growth.
Clear governance, reliable integrations, and predictable delivery rebuilt trust across internal stakeholders.
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