Home>Case Studies Category: Case StudiesRedefining Microsoft Support: How FHI Found a Better FitMarch 25, 2025SearchRecent PostsTickets That Took Too Long What a Single Hour of Outage Costs by IndustryHow Unified Support Was Built to Sell You More SupportThe Dangerous Myth of Microsoft's All-in CoverageSPEAR Methodology Applied in Dynamics 365 Finance, Operations, Inventory, and Manufacturing