Enterprise Level - Customer Relationship Management

Microsoft Dynamics 365 Sales

DCG and Dynamics 365 Sales will accelerate your sales teams’ efforts by helping them navigate the complexities of selling in a modern omnichannel environment. Our implementations help you understand your leads, opportunities and reports faster. At the same time, while leveraging AI to provide quick insights and actionable data to help you win more deals.

Dynamics 365 Sales Dashboard

We're already in the future, shouldn't your sales team be there?

It’s time to modernize your sales. In the last 24 months, we’ve seen a shift to go beyond the typical sales automation and respond to today’s rapidly evolving sales environment, including changes across buyer preferences, faster-moving competitors, and new omnichannel opportunities. Dynamics 365 Sales makes cutting out the noise easy, so you win more deals.

10X Your Sales Productivity

Sales accelerator will give you instant sequences for your leads, with proactive actions and follow-ups to help your reps close more business and keep top of mind with your customers.

Increase Sales Profitably

Deal Manager allows you to get an accurate picture of your deals in the pipeline and forecast the future. This enables you to gain true insight into what is working, so you can do more of it.

Digital Transformation for Sales

Integrations with Teams, Slack, Zoom, and Power Automate bring the power of modern work to your fingers with the ability to automate processes and increase the performance of your workflows.

Real World AI Tools

AI has become a hype word for technology. You gain fundamental tools that help you analyze sentiment in emails and calls and understand relationship KPIs for actual use.

Understand Your Sellers

Customer Insights and Conversation Intelligence allows you to understand who leads the pack and why. Take the guesswork out of helping the whole team grow into better sellers.

Engage the Right Customers

Understand your accounts’ macro and micro trends faster with Power BI and Deal Manager to gain traction in your best accounts and find the best leads to close and win.

Dynamics 365 Sales delivers $16.97 for every dollar spent.
Meaning you covert more high-value leads!

In 2021, Microsoft continued to hold its top spot on the Gartner Magic Quadrant. Dynamics 365 is purpose-built around delivering exceptional value across your organization. As a Microsoft Gold Partner, DCG is built around providing this value back to our clients. Learn how to help you plan, execute, and implement Microsoft Dynamics 365 Sales.

Dynamics 365 Sales Helps Solve These Common Problems


Inaccurate reporting due to a lack of insight into sales performance.


Dynamics 365 Sales provides access to powerful reporting like Power BI, and forecasting tools that leverage AI to help you win more!


Inconsistencies in sales process usage and disjointed activities.


Dynamics 365 Sales has out-of-the-box sales processes, workflows, and activities—all with deep integration to LinkedIn for modern sellers.


Lack of understanding of your most profitable customers and products.


Dynamics 365 Sales allows you to gain meaningful insight into which products and customers are the most valuable to your organization.


Missing lead tracking causes poor opportunity management.


Dynamics 365 Sales includes tools to help sellers manage the leads and opportunities, coupled with AI features that give you hyper-accurate forecasts.

Dynamics 365 Sales Licensing Costs

Dynamic Consultants Group works hard to keep pricing details up to date with the latest information; DCG makes no warranties or guarantees on licensing. Microsoft Corp. has the final say on all retail pricing. Which is subject to change without notice at their discretion. 

Sales Professional

Dynamics 365 Sales SKU
$ 65 Monthly
  • Lead and Opportunity Management
  • 15,000+ Integrations
  • Pipeline and Forecast Management

Sales Enterprise

Dynamics 365 Sales SKU
$ 95 Monthly
  • Sales Professional Features +
  • Sales Execution & Office Integration
  • Customization & Extensibility

Sales Premium

Dynamics 365 Sales SKU
$ 135 Monthly
  • Sales Enterprise Features +
  • Sales Accelerator
  • Contextual & Conversation Insights
AI Features

Relationship Sales

Dynamics 365 Sales SKU
$ 162 Monthly
  • Features of Sales Enterprise +
  • Sales Execution & Office Integration
  • Integrated LinkedIn Sales Navigator

A Dynamics 365 Sales Team Member license allows read access to data generated from the Dynamics 365 applications, but it also allows participation in a limited set of scenarios across the applications.

Dynamics 365 Sales Team Members can:

– Make updates to personal employee information
– Create, read, update and delete contacts, activities, and notes on records
– Access and view reporting and dashboards
– Use the Dynamics 365 Sales mobile application (iOS, Android)
– The common use of this license is designed for users who are not tied to a particular business unit or function.

Note: Team Members are CRUD (Create, Read, Update, Delete) access to 15 custom entities maximum.

Base and attach licenses are identical in their core capabilities and are only differentiated in price. Attach licenses do not include additional platform entitlements. They are licensed to access the platform entitlements included with the assigned base license.

Get Started With a Comprehensive Discovery

DCG understands how improving your CRM can significantly increase your business. So give us a call, and let us take you through our comprehensive discovery program, where we work with you to develop the best strategy and approach for your subsequent CRM implementation. Partner with DCG and build a better system.

Dynamic Consultants Group is a Microsoft Gold Certified Partner. DCG implements and supports the entire Microsoft cloud, including Modern Workplace, Azure, and Business Applications like Dynamics 365.

Broad Capabilities & Deep Expertise

DCG is comprised of five core practices that support the entire Microsoft cloud, with deep knowledge and expertise across the entire stack.

Global Reach Without the Complexity

DCG supports clients globally, without added complexities, delays, and bureaucracy you will see at other firms; allowing you to move faster.

People First Approach

We believe that every technology project starts with people, so we focus on a people-first approach to solving problems. Learn more.

Microsoft Gold - A Trusted Partner

We’re focused on carrying the Microsoft brand and quality to all our clients, which is what makes us your most trusted partner. Learn more.

Why Should You Use Dynamics 365 Sales?

Microsoft Dynamics 365 Sales is the world’s most powerful CRM system for building customer relationships. It provides unrivaled security, scalability, and performance. Learn how you can shift to digital selling with prebuilt intelligence and equip sales teams with adaptive guidance to better serve customers with Sales AI.

Unlike some CRMs, you can integrate Dynamics 365 Sales with other Microsoft products for even better customer outcomes. These products include programs in the Microsoft Dynamics suite, Power Apps, and more. By incorporating Dynamics 365 Sales with other programs, you can generate a 360-degree overview of your customers for better relationship-building, problem-solving, and decision-making.

The 5 Best Dynamics 365 Sales Features

Visualizations & Dashboards

Visualize where customers are in your pipelines for sales and revenue growth with dashboards and direct integrations to tools like Power BI and Tableau.

Sales AI & Analytics

Generate real-time performance data about customers by predicting sales with advanced analytics and machine learning.

Workflows & Automation

Automate CRM tasks and workflows such as emails, customer feedback, sales quotes, and customer service responses with Power Automate.

Integrations & CDS (Dataverse)

Connect with customers across various platforms for more effective engagement. You can communicate with customers via phone, email, live chat, and social media.

Customer Insights

Get meaningful insights about your customers. Bring together transactional, behavioral, and demographic data in real time to create a 360-degree view of your customers.

Get Started On Your Dynamics 365 Sales Project Today