Welcome to
Dynamics 365 CRM Resources
Find resources for Microsoft Customers and Partners. Access information about implementations, data, guides and product information for Dynamics 365, Azure, and Microsoft 365. Get your common questions answered.
CRM Resources
Salesforce to Dynamics 365 Migration
Moving from Salesforce to Dynamics 365 doesn't need to be complex or painful. Learn how you can migrate to Dynamics 365 in a few easy steps.
Learn How to Migrate to Dynamics 365
From Salesforce
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How Much Does a CRM Cost?
Learn the true cost of a CRM implementation and the fees you can expect.
How Much Does a CRM Cost?
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ROI of CRM
The ROI for your CRM Implementation
Get an accurate picture of your total cost of ownership and ROI from your CRM.
ROI of CRM in 2021
The ROI for your CRM Implementation
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CRM User Adoption Guide
Learn how to overcome user adoption problems, so you don’t make the same mistakes as other companies.
How to Select a CRM Platform
Do you know how to choose the right one? Accomplish several goals, such as streamlining your business processes and increasing conversions.
Upgrade From Dynamics AX to Dynamics 365 Finance and Operations
Get help navigating your ERP migration from a legacy on-premise system to a full enterprise cloud deployment of Dynamics 365 Finance.
Upgrade From Dynamics AX to Dynamics 365 Finance & Operations
Read moreCRM Best Practices
Provided in this guide are the top 10 best practices to remember when bringing a new CRM solution into a business.
CRM Best Practices
Read moreData Migration Best Practices & Strategies
Data Migrations fail all the time. Learn how to migrate your data in the correct and most efficient way so you don't suffer from data loss, downtime, and other issues.