Welcome to the

Microsoft Resources Library

Find resources for Microsoft Customers and Partners. Access information about implementations, data, guides and product information for Dynamics 365, Azure, and Microsoft 365. Explore this library to find content relevant to your needs.

CRM Resources

CRM Resource Series:
Get expanded access to CRM resources for Dynamics 365

How Much Does a CRM Cost?

Learn the true cost of a CRM implementation and the fees you can expect.

How Much Does a CRM Cost?

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The ROI for your CRM Implementation

Get an accurate picture of your total cost of ownership and ROI from your CRM.

ROI of CRM in 2021
The ROI for your CRM Implementation

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CRM User Adoption Guide

Learn how to overcome user adoption problems, so you don’t make the same mistakes as other companies.

Salesforce to Dynamics 365 Migration

Moving from Salesforce to Dynamics 365 doesn’t need to be complex or painful. Learn how you can migrate to Dynamics 365 in a few easy steps.

How to Select a CRM Platform

Do you know how to choose the right one? Accomplish several goals, such as streamlining your business processes and increasing conversions.

User Adoption Resources

User Adoption Resource Guide:
Dynamics 365 Implementation Team Member Role Guide