Welcome to the
Microsoft Resources Library
Find resources for Microsoft Customers and Partners. Access information about implementations, data, guides and product information for Dynamics 365, Azure, and Microsoft 365. Explore this library to find content relevant to your needs.
CRM Resources
CRM Resource Series:
Get expanded access to CRM resources for Dynamics 365
How Much Does a CRM Cost?
Learn the true cost of a CRM implementation and the fees you can expect.
How Much Does a CRM Cost?
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ROI of CRM
The ROI for your CRM Implementation
Get an accurate picture of your total cost of ownership and ROI from your CRM.
ROI of CRM in 2021
The ROI for your CRM Implementation
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CRM User Adoption Guide
Learn how to overcome user adoption problems, so you don’t make the same mistakes as other companies.
Salesforce to Dynamics 365 Migration
Moving from Salesforce to Dynamics 365 doesn’t need to be complex or painful. Learn how you can migrate to Dynamics 365 in a few easy steps.
How to Select a CRM Platform
Do you know how to choose the right one? Accomplish several goals, such as streamlining your business processes and increasing conversions.